Terms and Conditions

Important Disclaimer

While all reasonable care has been taken in the preparation of the material contained in this website, Radiant Instruments does not warrant the accuracy, completeness, or adequacy of the information in this website. The information is by way of general commentary only, subject to change without notice, and does not constitute the giving of advice.

Radiant Instruments does not warrant that this website, or any attachment to it, is free from computer viruses. Radiant Instruments has no control over the contents of websites maintained by third parties, which may be accessible through websites maintained by Radiant Instruments and makes no representation or warranty with respect to such websites or any information on such websites.

To the extent permitted by law, Radiant Instruments, its employees and agents disclaim liability (including liability by reason of negligence) to any person for any loss, damage, cost or expense incurred or arising as a result of any information, whether by reason of any error, omission, the currency or misrepresentation in the information or for any action taken by any person in reliance upon the information contain within this website or any other website which may be accessed through this website. You should seek specific professional advice before acting or refraining from acting on the basis of any of the information contained within this website or any other website which may be access through this website.


The contents of this website are copyright. You may access and/or display these pages on a computer or monitor as well as print out and copy for your personal use any whole page or pages in this website. All other use, copying or reproduction of any part of this website is prohibited except as permitted under the Copyright Act 1968 (Cth). Without limiting the foregoing, no part of this website may be reproduced on any other Internet site.


Placement of Order

Any order placed by you from this website is an offer by you to purchase a particular product or service for the stated price (including delivery and other charges) specified in this website at the time you place your order.


Acceptance of Order

We reserve the right to accept or reject your offer for any reason, such as the unavailability of any product or service, an error in the price of the product or service or an error in your order. As there may be reasons why we cannot fulfil your order, your contract with us will only come into existence when we advise you that we have accepted your order and receipt of your payment has been confirmed.


  • Prices of goods and services and delivery and other charges displayed on the Radiant Instruments website are current at the time of display. These prices are subject to exchange rate variation and may change without notice. We will always attempt to be as accurate as possible with our product descriptions and pricing. However, we are unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, current or error free. Manufacturer’s prices may change without notice, and may be pass on to customers. Quotes will be provided upon request with a validity of 30 days.


Credit Card Payments

Please note Radiant Instruments accepts VISA and Mastercard for credit card transactions.


The prices displayed are exclusive GST. 


At the end of the payment process you will be presented with a receipt on-screen containing your order number. This order number should be quoted for any enquiries you may have relating to your order. The page can be printed for your reference. You will receive from Radiant Instruments a tax invoice/receipt for taxation purposes in the mail or via email.

Cancellation by Us

We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.

Cancellation by You

If you need to cancel an order, please contact us immediately. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion. Orders that cannot be cancelled will be subject to our terms, conditions and policies relating to Returns and Exchanges.

Returns and Exchanges

Radiant Instruments terms, conditions and policies relating to Returns and Exchanges are as follows. They apply where a contract has been entered into between us.

  1. Purchases of products may be returned or exchanged within 30 working days of distribution provided (to the extent permitted by law) all returned goods are unused, unopened, in original condition, undamaged and in a saleable condition upon return and you pay the delivery costs of the return as well as any re-delivery of the goods in the event of an exchange. In addition, the initial delivery fee will not be refunded.
  2. If goods are returned via the post, you must keep the appropriate proof of return. If the returned item goes missing in transit to us, we will deem you not to have returned the item.